Simulator Booking – Terms & Conditions

By proceeding with your booking, you agree to the following terms and confirm that you have read and understood them in full:

1. Participation, Safety & Health

  • You confirm that you are in good physical health and do not suffer from any illnesses, injuries, allergies, or medical conditions that may affect your ability to safely participate in golfing or related activities.

  • You also confirm you are not currently on any medication that may impair your ability to safely use the simulator.

  • If you do have any health conditions or are on medication, you must notify us in advance by emailing [your email address] along with your booking reference so we can make any necessary arrangements.

  • By booking, you consent to participate in golfing activities and understand that while we take all reasonable safety precautions, golf activities involve some risk – including the possibility of being hit by a club or ball.

  • You agree to follow all safety instructions, remain within the designated hitting area at all times, and refrain from reckless behaviour. Practice swings must only take place within the simulator bay.

  • Any damage caused through misuse or reckless behaviour will be charged to the customer responsible.

2. Facility Rules

  • Right-handed golfers only.

  • Bring your own clubs – club hire is not available.

  • Our setup is not suitable for complete beginners; some golf experience is advised.

  • Maximum of 4 players per session.

  • Dart board and pool table are available for your enjoyment — please treat them with care and respect.

3. Bookings, Cancellations & Timing

  • Please arrive 5–10 minutes before your scheduled time to allow for check-in and setup.

  • Late arrivals will not result in time extensions.

  • Cancellations must be made at least 24 hours in advance to be eligible for a refund or reschedule.

  • No-shows or cancellations within 24 hours are non-refundable, unless under exceptional circumstances.

4. Consent, Responsibility & Acknowledgement

  • You confirm that you are physically fit to take part in simulator golf.

  • You consent that in the event of any medical emergency, basic first aid or emergency treatment may be administered to you if necessary.

  • You accept that you are responsible for any under-18s in your group and give permission for them to participate.

  • You agree to take full responsibility for your conduct and any damage caused during your session.

5. Booking Confirmation

By completing your booking, you agree to all the above terms and acknowledge that:

  • You have read and understood the conditions of participation.

  • You voluntarily accept the risks associated with indoor golf and simulator use.

  • You will comply with all safety instructions and facility guidelines.